Privacy Policy
Privacy Policy
At Caroline Anne Psychotherapy, I am committed to safeguarding your privacy and maintaining the confidentiality of your personal and health information. This privacy policy outlines how this website collects, uses, and protects your information when you engage in counselling services.
Information Gathered:
The the following types of information may be collected:
1. Personal Information: This includes your name, contact information, and demographic details.
2. Health Information: This is held in your ‘Client Pack’ which includes medical history, mental health condition, etc.
3. Session Records: I maintain records of your therapy sessions, including very brief notes, and assessments.
4. When you submit the 'Contact me' form, you will be providing your name, email, telephone and the details of your message. This information is used to respond to your enquiry. These details will be shared with the founder. By using this service, you consent for your information to be processed in this way.
How Your Information is used:
Your information could be used for the following purposes:
1. Treatment: Your information is used to provide you with counselling and psychotherapeutic services, evaluate the clients progress, and make necessary adjustments to treatment plans that often evolve.
2. Communication: I may use your contact information to schedule appointments, send reminders, Zoom links and communicate important information relating to your therapy.
3. Legal and Ethical Obligations: I may use your information to comply with legal and ethical requirements, such as mandatory reporting of certain issues.
Information Sharing:
Your personal information will never be shared without your written consent, except when legally required or when there’s a risk of harm to yourself or others. In such cases, only essential information with relevant authorities or individuals, will be shared. This is also detailed in your ‘Client Pack’.
Data Security:
How will your information be stored?
Your information is securely stored so that there can be no unauthorised access. Procedures are in place to safeguard the information collected.
Industry-standard security measures are used to protect your information from unauthorised access, disclosure, or alteration.
Your rights:
CA Psychotherapy may not be able to provide therapy if you do not agree to records and information being kept about you.
Under the GDPR you can ask for your records to be erased but CA Psychotherapy may have to keep basic information to fulfil professional requirements.
When it is necessary to move your records or contact information around (electronically, between computers and other devices, or physically by moving paper records) precautions are in place to protect your information from being seen by anyone without your permission.
The GDPR gives you the following rights:
The right to be informed – this is how your information is stored and used (as set out here in this privacy policy).
The right of access – you can see the records held about you.
The right to rectification – you can tell CA Psychotherapy to make changes to your record if it is incorrect or incomplete.
The right to erasure/the right to be forgotten – you can ask for your records to be erased but please be aware that we may have to maintain basic information to fulfil professional and legal requirements.
The right to restrict processing – you can request limits on how I use the information held about you.
The right to data portability – under some circumstances you can request your data to be copied and used in another system, this only applies when processing is carried out by automated means.
The right to object – you can request that some of your information is not used or that it’s used only for certain purposes.
The right not to be subject to automated decision-making including profiling - this is not something that CA Psychotherapy does.
Details of your rights can be found on the
website
Retention:
Your information is retained for the period required by law and professional standards i.e. insurance. Afterwards, it will be securely disposed of.
Privacy Policy amendments:
This privacy policy is reviewed cyclically to reflect changes in my practices or legal requirements. Updates will be posted on this website, and your continued use of these services constitutes acceptance of these changes.
Contact:
If you have questions or concerns about your privacy or this policy, please contact me via the contact form page.
By engaging in counselling and psychotherapeutic services with CA Psychotherapy, you acknowledge you have read and understood this privacy policy, and consent to the collection and use of your information as described herein.
At Caroline Anne Psychotherapy, I am committed to safeguarding your privacy and maintaining the confidentiality of your personal and health information. This privacy policy outlines how this website collects, uses, and protects your information when you engage in counselling services.
Information Gathered:
The the following types of information may be collected:
1. Personal Information: This includes your name, contact information, and demographic details.
2. Health Information: This is held in your ‘Client Pack’ which includes medical history, mental health condition, etc.
3. Session Records: I maintain records of your therapy sessions, including very brief notes, and assessments.
4. When you submit the 'Contact me' form, you will be providing your name, email, telephone and the details of your message. This information is used to respond to your enquiry. These details will be shared with the founder. By using this service, you consent for your information to be processed in this way.
How Your Information is used:
Your information could be used for the following purposes:
1. Treatment: Your information is used to provide you with counselling and psychotherapeutic services, evaluate the clients progress, and make necessary adjustments to treatment plans that often evolve.
2. Communication: I may use your contact information to schedule appointments, send reminders, Zoom links and communicate important information relating to your therapy.
3. Legal and Ethical Obligations: I may use your information to comply with legal and ethical requirements, such as mandatory reporting of certain issues.
Information Sharing:
Your personal information will never be shared without your written consent, except when legally required or when there’s a risk of harm to yourself or others. In such cases, only essential information with relevant authorities or individuals, will be shared. This is also detailed in your ‘Client Pack’.
Data Security:
How will your information be stored?
Your information is securely stored so that there can be no unauthorised access. Procedures are in place to safeguard the information collected.
Industry-standard security measures are used to protect your information from unauthorised access, disclosure, or alteration.
Your rights:
CA Psychotherapy may not be able to provide therapy if you do not agree to records and information being kept about you.
Under the GDPR you can ask for your records to be erased but CA Psychotherapy may have to keep basic information to fulfil professional requirements.
When it is necessary to move your records or contact information around (electronically, between computers and other devices, or physically by moving paper records) precautions are in place to protect your information from being seen by anyone without your permission.
The GDPR gives you the following rights:
The right to be informed – this is how your information is stored and used (as set out here in this privacy policy).
The right of access – you can see the records held about you.
The right to rectification – you can tell CA Psychotherapy to make changes to your record if it is incorrect or incomplete.
The right to erasure/the right to be forgotten – you can ask for your records to be erased but please be aware that we may have to maintain basic information to fulfil professional and legal requirements.
The right to restrict processing – you can request limits on how I use the information held about you.
The right to data portability – under some circumstances you can request your data to be copied and used in another system, this only applies when processing is carried out by automated means.
The right to object – you can request that some of your information is not used or that it’s used only for certain purposes.
The right not to be subject to automated decision-making including profiling - this is not something that CA Psychotherapy does.
Details of your rights can be found on the
website
Retention:
Your information is retained for the period required by law and professional standards i.e. insurance. Afterwards, it will be securely disposed of.
Privacy Policy amendments:
This privacy policy is reviewed cyclically to reflect changes in my practices or legal requirements. Updates will be posted on this website, and your continued use of these services constitutes acceptance of these changes.
Contact:
If you have questions or concerns about your privacy or this policy, please contact me via the contact form page.
By engaging in counselling and psychotherapeutic services with CA Psychotherapy, you acknowledge you have read and understood this privacy policy, and consent to the collection and use of your information as described herein.
